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Policies


Return Policy

We only accept returns on unopened and unused products, NO EXCEPTIONS. There will be a 20% restocking fee on all returns. You will be responsible to pay the return shipping costs. No returns on special orders 

Returns have to be reported within 72 hours. If items are defective please let us know right away.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button.

 

Shipping Policy

Shipping Method

  • Shipping is $15.00 within Canada
  • All orders are currently shipped via Canada Post
  • A signature is required upon reciept of all our packages. Please note that if you are not available to recieve the package at the time of delivery, you may be asked to pick it up at your nearest Canada Post outlet. 
Items that are in stock will be shipped between 3 to 5 business days.
We do not guarantee any Delivery Times.

FURNITURE, HEAVY LIQUIDS and EQUIPMENT:  Will be shipped by a courier and not Canada Post. We will charge for shipping the exact amount the courier charges.

Personal Information Protection Policy

PRIVACY POLICY This privacy policy applies to the use of www,beautyconnectioncalgary.com.

We highly value your privacy and make this policy easily available throughout our site to assist you in understanding the handling of information in the course of using this site. Log Files and Cookies

This website utilizes industry standard analytics packages which gathers limited information on visitors to our website automatically, and stores this anonymous information in server log files. This information may include IP addresses, browser type, basic IP information, referring pages, operating system used and date/time stamps. This information does not identify individual users; it is used only for site administration, as well as for analysis of website usage and trends. Additionally, cookies may be used to provide easier and faster access to website features such as logins and/or repeat visits. Cookies are very small text files that are stored on personal computers for reference purposes. We do/do not [almost certainly link the information we store in cookies to any personally indentifiable information you have submitted while on our site.

We use both session ID cookies and persistent cookies. A session cookie expires when your browser is closed, and a persistent cookie may stay on your hard drive for an extended period. Session cookies make it easier for you to navigate our site; persistent cookies can perform such activities as storing your password for forums or blogs so you do not have to sign in every time you visit those areas, and/or may be used to enable us to track and target the interests of our users so as to enhance the overall experience of using our site. We have no access to or administration abilities over any cookies that are used by any advertisers on our site. Registration and Use of Personal Information Registration is required in order to use or access this website. If you do register, and in the process provide us with personally identifiable information, rest assured that any such information you provide will not be shared with any third-party organization except with your express consent. Please note that if you post comments or articles to any forum, blog or message board on this site, any personally identifiable information you provide in those comments or articles may be read, collated and used by anyone viewing them. As such, we are not responsible for personally identifiable information you may choose to make available through these channels. We also provide visitors to our website the opportunity to opt-in to receive communications from us. In this case, we ask the visitor for his or her email address and name. The communications will include our regular newsletter, product promotions and any other information that we feel may be pertinent to the visitor. You may opt out of receiving any, or all, of these communications by emailing us at nailcon@telus.net, by clicking on the unsubscribelink in any email we send to you, by replying to any email we send you and entering the word UNSUBSCRIBE in the subject line, or by visiting this URL www.beautyconnectioncalgary.com. Again, if you provide us with your email address and/or name for the purposes of receiving communications from us, this information will not be shared with any third-party organization except with your express consent. Access to Personally Identifiable Information If your personally identifiable information changes, or if you no longer wish us to possess your information, you may request correction, updating, or deletion of your information by emailing us at nailcon@telus.net. You may also complete any corrections, updates or deletion requests at www.beautyconnectioncalgary.com; you also may make your request by phone or postal mail at the address/phone number indicated at the end of this privacy policy. Security We follow accepted industry standards to protect any personal information you have provided to us. However, please be aware that no method of electronic storage can ever be 100% secure. Therefore as is the case with any organization - we are not in a position to guarantee the absolute security of your information. You may submit any questions you may have about our security procedures by emailing us at nailcon@telus.net Contact Details If you have any questions or concerns regarding this privacy policy, or you wish to contact us by phone or postal mail, our contact information is as follows:

nailcon@telus.net

6910 6 st SE

Calgary, Alberta 

403-720-6486

This privacy policy was last updated on March 4, 2013.


 


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